These are general conditions of sales are intended to govern the contractual relationship between Michael Gyen (named AutarTICa) on Rue Fosse Aux pierres, 5A in 4530 Villers-le Bouillet and the customer accepts these general conditions of sales.

These general conditions of sale, including where the conditions for ordering, payment, delivery and management of any products ordered by customers. Any product order placed by a customer will require the agreement final and binding on the client all the general conditions of sale listed below.

No special conditions may, unless formally agreed in writing by Michael Gyen prevail against these conditions. Any clause to the contrary submitted by the customer will be, in the absence of express acceptance, in Michael Gyen unenforceable, regardless of when it could have been brought to the attention of the latter.
ARTICLE 1: Services offered
1.1. Design and production of websites through software content management Open Source.

• Design and production of websites for associations, SMEs, SOHO, municipalities, communities, entrepreneurs and individuals.Maintenance of websites created by Michael Gyen and user support.Consolidation of existing sites (content and graphics) format software content management used.
• Drafting following client requests
  Translations at customer's request
  SEO.
• After the completion of a website dynamic type (system with content management open source), we train the users to add and update site content.

1.2. Computer Training

We also offer general training in computer: desktop, operating system, free software, internet, etc.. These courses are individual or group in your premises or ours.
This offer of services is not exhaustive and is expected to evolve in response to client demands. All of these services is subject to a description posted on our website at: http://www.autartica.be

1.3. Hosting Site

Michael Gyen uses a company that specializes in hosting Web sites to place their sites. This company is independent of Gyen Michael is just an intermediary between the client and the hosting company. In turn, the customer can choose a company by way of competition Michael Gyen.

Michael Gyen reserves the right to charge any excess bandwidth possible. Michael Gyen there is no decision-making and can not provide any other guarantees than those provided by the hosting company. By accepting these terms of sale, the customer also accepts the contract from the hosting company chosen by Michael Gyen.

Michael Gyen disclaims all liability for loss or inaccessibility of content from client. Michael Gyen may, in case of failure to restore static content and software of the dynamic part of the site at the express request of the customer, and as many times as needed without additional charges.

Responsibility for the management server is the hosting company. The client says do everything in its power to prevent a virus or other harmful computer system on the server rented. Michael Gyen disclaims any responsibility for any infection of the server by the client.

However, the site will be designed in such a way that normal use of it can cause infection of the server.

1.4. Technical Support

Michael Gyen offers technical support by e-mail and telephone. The telephone support will be provided at the following times: from 09.30 to 17.30 in week. Support by e-mail address is supplied continuously, with no guarantee of response time.

The only support for site usage and techniques directly related to its use. Michael Gyen attempt to answer any other question, no guarantees were given about the response time.

1.5.   Joomla extensions development

1.6.    Consultance et conseil

We provide consultacy for:/

• E-Business applications (Java/J2EE,PHP,ASP)
  
• "Standalone" Applications with Java/Swing.
  
• Databases (Access, SQL).
• 
  

ARTICLE 2: Procedure at the creation of websites
2.1 offers - Acceptance

Following an initial interview to properly identify the client's goals, a free estimate will be sent by mail or e-mail, which will include the mention of validity of quotes from the date of shipment.


Acceptance of the quotation by the customer will be worth if it is returned either:

• by return mail with the note "to good agreement" with the name, first name and full postal address of the client in lieu of digital signature
• by mail with the words "good agreement for" followed by the signature of the customer.

2.2 Content

The customer bears the delivery of content to be published on the website: texts, illustrations, photos, videos, sounds, etc..
Although the client has complete freedom as to the content of his web space, Michael Gyen reserves the right to reject any non-compliance with laws and regulations or who do not respect copyrights, copyrights and IP images or other files provided. The client remains in effect responsible for this audit and should be required to provide evidence if asked.
It is strictly forbidden to publish any form of content associated directly or indirectly:

• pirated programs,
• a racist, defamatory towards anyone or discrimination whatsoever
• a character detrimental to human rights generally,
• violence in whatever form (human, animal or damaging the environment)

the violation of intellectual property rights related to works contained or disclosed in whole or in part on the web space allocated to the client.

We then perform the initial encoding of the documents provided, with some modifications to make content more accessible to search engines.
Once the online site, customers have access to modify the original contents. We are not responsible in the event of subsequent changes in your part of the content pages created.
2.3 Forwarding documents

The client must send its documents to provide the content or copies of documents without replacement value. In any case we can not be held responsible for loss of documents required for completion of services ordered. We reserve the right to refuse any document, image or text, contrary to his ethics, morality or inconsistent with the law.

2.4 Term of realization

Upon receiving the content and the collection of the payment request, we will then develop as soon as possible. The estimated time is stated on the quotation. However, this is an estimate given for purely indicative. She is not binding.

2.5 SEO

Michael Gyen takes care of the site's inscription in three of the major search engines and their current directory (or directories) respectively. To ensure better reading and better content referencing the site on the internet, we reserve the right to modify the text and illustrations provided.

2.6 Training in the use and updating of the site

We offer training for people responsible for adding and updating site content. This course is for two people up and lasts for 4 hours or 8 hours of your choice. This provision is included in the price mentioned in the quotation.
If the site has more complex features, the number of hours may be increased. In this case, benefits will be an offer and a separate billing.

ARTICLE 3: TERM

Creating a site not binding on the client Michael Gyen for any length of time.

The site maintenance is provided free for one month from the date of delivery.

Site maintenance can be carried beyond, so daily, weekly, monthly, annual, episodic (on demand, as specified in the estimate) if the customer desires. This maintenance contract is then established for a period of one year from the date of signature with automatic renewal for a further period of one year. The maintenance contract signed between Michael Gyen and the customer takes over at the earliest, upon receipt by Michael Gyen command completed by the client.

ARTICLE 4: RESPONSIBILITY

Michael Gyen "The Internet can be considered a public place and it is for the customer to verify the documents provided, regardless of their materials or their nature, are consistent with respect to Belgian law. Only the client's responsibility may be engaged as such.

After delivery and verifying the proper operation of the site, Michael Gyen not be held responsible for the lack of access to the site via the Internet. Responsibility should be sought from the host, the provider of telephone service or equipment used that may be defective.

ARTICLE 5: WARRANTY

Michael Gyen ensures the site for two months.

This warranty gives the customer the opportunity to request minor amendments to the site's content up to a maximum of one working hour per page per month. By minor modification, Michael Gyen means: additions, withdrawals or changes to the text of the website, the name of some pages. Excluding the change in the GUI, the general structure of the site or navigation system. Any more substantial change will be charged separately and costs under maintenance.

The warranty ceases when the client has made changes in person or through a company. The warranty does not cease if the changes are made by a person trained in site management by Michael Gyen. After two months, any modification to the site will be billed at the rates of maintenance.

ARTICLE 6: SECRET

The client authorizes Michael Gyen to collect personal data and information about the customer in a computer database for internal organization of administration. The contents of this file may be requested by writing to Michael Gyen and modification may be required under the law of December 8, 1992 on the protection of privacy. Michael Gyen ensures that personal information (name, address, phone numbers.) Will be given or sold to third parties without the customer's permission.

Michael Gyen also undertakes not to divulge any information to which he could fit through the client, which relates directly or indirectly, and has not been a public disclosure before.

ARTICLE 7: AMENDMENT OF THE LAW

In case of change in Belgian law, it is immediately applicable. If the amendment of this legislation was to render impossible the execution of the contract by one party, it must inform the other party by registered letter with acknowledgment of receipt. If this legislation would result in making the client's business or the illegal construction of the site impossible, the sums paid are forfeited.

ARTICLE 8: AMENDMENT OF CONTRACT

In any case the contract might establish a subordinate relationship between the client and Michael Gyen. It can not be analyzed in an employment contract of any kind whatsoever.

The site is not considered a work of authorship, whatever its originality. It is the customer's property as payment of the invoice balance.

The client can edit the site itself, or have it changed by others. In any case, Michael Gyen can claim a proprietary right on the site except graphic design, or sound, or computer, duly specified.

A statement such as "site created by AutarTICa" with link to the site http://www.autartica.be must be kept visible on each page.

ARTICLE 9: RULES

A deposit of 30% of the cost of creating the site must be provided to the command (Acceptance of quote).

A second payment of 30% will be asked to validate the interface.

The remaining 40% will be paid in full to the online site, or in several tranches on terms to be defined in the specifications.

The booking fee of domain name and hosting services are non-refundable.

In the case of training services and consultancy, the cash payment will apply

Invoices are payable within 15 days of the date thereof. In case of non-payment, even part of them, Michael Gyen reserves the right to suspend services without notice. The amount owed remains due course. The non-payment on the due date results for the debtor, after prior notice, payment:

The non-payment of bills and / or balance at maturity (see above) will send a first reminder by standard post and e-mail. An administrative fee of € 5 then you will be charged. Interest at the rate of 12% will be recorded since the expiry of the scheduled payment in default of any other in the general conditions of sale

Failing payment within 15 days of the recall which question above, a formal recommended by bailiff will be addressed and a lump sum of 50 € for recovery costs by one third, you will be charged. Failing to respond within 15 days of the notice recommended legal proceedings may be instituted against the customer. Only Courts of Huy will then be responsible and all costs of the proceedings will be borne by the customer.

Complaints regarding billing must be made within 10 days of the mailing date of the invoice must be sent by mail to Michael Gyen. After this time, Michael Gyen assume that the customer accepts the invoice. Michael will Gyen every effort to respond to any complaint and respond to customer as quickly as possible. The claims do no right client to suspend payments or to change the terms.

ARTICLE 10: DISPUTE

For any dispute, the parties agree that they will choose a mediator to resolve their differences. If mediation fails, or if the parties fail to appoint a mediator within thirty days, the dispute will be brought before the Tribunal de Commerce de Huy.

ARTICLE 11: DELIVERY

The site will be placed online. Listed on the Internet is equivalent to the delivery site. At the request of the customer, Michael Gyen can provide a copy on a computer independent.

The client and Michael Gyen check all the accessibility of the Internet website on the day of delivery.

If the customer requests it, a deadline by which the site will be in operation will be established and set in the estimate. These delivery times are for illustrative purposes only and does not constitute a formal commitment on our part. A delay in the provision may give rise to any compensation or to cancel the order.

Delivery times listed on our quotes are maintained within the limits of the possible but not run until the day we have all the information necessary to complete the work. Michael Gyen will do everything in its power to meet that date. Nevertheless, Michael Gyen can ensure respect for these dates only if the client has provided the necessary documents to complete the site on time and in the format established by mutual agreement. The preferred format will be electronic (paper text, images.). The use of non-electronic documents can slow the development of the site.

ARTICLE 12: PROPERTY

This is not a penalty clause and may not be qualified as such. It establishes a security in respect of Michael Gyen. It is a substantial condition of these conditions of sale.

In case of transfer of business of the customer, the customer agrees to continue his contract by his successor. If the site would be delivered and not paid, it can not be integration in the business assets. Until full payment of the site belongs to Michael Gyen.

The fact that the site is not available online can not nullify the lease. Even if the client would support computer on which the site has been delivered, the money still owed.

ARTICLE 13: TERM

The customer gives a mandate to Michael Gyen to spend the necessary actions to achieve the benefit, and those arising directly from them and does not entail additional financial burden.

For acts causing additional financial burdens, the client will make his case, or give a specific mandate to Michael Gyen writing.